Shipping Policy

IS SHIPPING FREE?

No.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can!  Please allow an estimated 5-7 days for your order to arrive (varies from product to product).  Please note, that due to the current delays experienced by carriers nationwide, these are only estimating.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

If an order gets sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.